Let
our experts
edit your
images.

Yes, we certainly do! We’ve tailored options to cater to the needs of clients with bulk orders or frequent service needs. Here’s how you can save:

• Path credits system: With this system, you can achieve significant savings. By purchasing 1200 credits for just $1,000, you can save up to $200, resulting in a 17% discount. It’s an efficient and cost-effective solution for placing regular orders.
• Tailored discounts: We value our clients’ unique needs. Share your specific requirements with us—be it the frequency of your service use or the estimated annual volume of images—and we’ll explore how we can provide you with additional discounts. Don’t hesitate to reach out to us!

Your images’ security and confidentiality are our utmost concern. We’ve put in place several measures to ensure this:

• Usage: Your images are used solely for editing purposes and are not utilized for any advertising or promotional activities.
• Production office security: Our production office computers are equipped with robust security measures to prevent unauthorized access and potential data breaches.
• Non-disclosure agreements (NDAs): Every member of our team, including designers and other staff, has signed strict NDAs to ensure the utmost protection of your image files.
• Server security: Our servers, which house your images, are fortified with firewalls and other advanced security measures.
• SSL protection: All uploads are SSL protected to ensure data encryption during transmission.

For additional peace of mind, we’re open to signing an additional NDA. Should you require this, please do not hesitate to reach out to us. Your trust and peace of mind are crucial to us.

While there are many competitors in the market, including automated tools, several key factors set us apart:

Human touch: Unlike automated tools that process images based on algorithms, our skilled designers manually remove backgrounds using Photoshop, ensuring precision and attention to every detail. Each image is not just edited, but meticulously crafted.

Quality assurance: Our rigorous, multi-step quality control process ensures that each edited image meets our exacting standards of perfection. This dedication to quality sets us apart from others. But don’t just take our word for it—see what our customers have to say on our Trustpilot profile page.

Scalability: No matter if you’re a small business owner with a handful of images or a large corporation with thousands, we have the capacity to handle bulk orders without compromising on quality or turnaround time.

Customer support: We pride ourselves on our superior customer service. Our team is available 24/7 via phone, email, and live chat, responding to emails within just 45 minutes. We’re dedicated to helping you achieve the exact results you need.

Pricing: We offer competitive pricing with a focus on delivering value. With discounts for bulk orders, we are a cost-effective solution for businesses of all sizes. Moreover, our Path credits system allows for additional savings and swift, convenient placement of regular orders.

Social responsibility: As a UN Global Compact partner, we’re committed to sustainable and socially responsible practices. We’ve created hundreds of jobs in rural areas of Bangladesh and regularly participate in donations and other charity activities. Additionally, we consult with other outsourcing businesses, guiding them towards becoming ethical, conscious companies.

Each of these elements contributes to an experience that we believe is truly unmatched in our industry.

We’re flexible with the file formats you can send us and the ones we can deliver in.

Accepted Formats for Submission:

You can send us your images in these formats:

• JPG
• PSD
• TIFF
• PNG
• HEIC
• NEF
• RAW
• CR2
• DNG
• PDF

Available Formats for Delivery:

After we edit your images, we can return them in the following formats:

• JPG
• PNG
• PSD
• TIF
• AI
• EPS
• PDF
• DXF
• SVG

During the ordering process, you can specify your preferred file format and settings for the background and layers. It’s important to note, though, that the availability of certain file formats depends on the services ordered.

This flexibility ensures you can work in the format that’s most convenient for you, without compromising on the quality of our background removal services. Our expert team is equipped to handle a range of formats and deliver pixel-perfect results every time.

Yes, we do have a maximum limit for file uploads, but it’s quite generous! You can upload files up to 1GB each, which should be more than enough for most high-resolution images.

However, to save time and bandwidth, we recommend saving your images into JPG format when possible, especially if your end requirements allow for it. These files will be a few megabytes each but still retain sufficient quality for most purposes.

Remember, our goal is to ensure a seamless, efficient process for you from start to finish. If you have unique requirements or questions about file size or format, please don’t hesitate to get in touch with our customer service team.

When placing an order, you can choose from the following turnaround time options:

• 6 hours
• 12 hours
• 24 hours (default)
• 48 hours
• 96 hours

Please note, the cost will vary depending on the turnaround time you select. While faster delivery options will come at a slightly higher price, you can avail discounts if you opt for a longer turnaround time of 48 or 96 hours.

Keep in mind, some of the shorter turnaround options might not be available at the time of ordering, especially for orders with a large number of images or high complexity. We strive to deliver all orders with high quality, regardless of the timeline chosen.